Help & Support
Frequently Asked Questions
Everything you need to know about our curation models, commission splits, shipping guidelines, and legal protections.
Our minimum project order value for curated corporate office placements and custom corporate gifting campaigns is ₹2,00,000 / $2,500. This MOQ allows us to coordinate customized framing, white-glove installations, and dedicated curatorial consulting.
For custom corporate or hospitality art commissions, the turnaround time is generally between 4 to 8 weeks. This timeline accounts for the artist selection, canvas preparation, execution of original work, curation approvals, framing, and delivery.
Serving India & international clients. We coordinate secure, custom wooden crate packaging, premium freight shipping, shipping transit insurance, and international customs clearance. Standard domestic shipping within India takes 5-7 business days, while international shipping takes 10-15 business days.
We exclusively represent certified fine art academy graduates who have completed formal degrees in Fine Arts (BFA/MFA) from recognized institutions. Each artist undergoes a comprehensive verification process by our curation panel to validate academic credentials, technique quality, and portfolio reliability.
We support the fine art ecosystem by offering an industry-leading 85% commission payout directly to the artists, with zero listing fees. AirtCraft retains a 15% platform fee to cover catalog maintenance, customer support, invoicing overhead, and dashboard tools.
Yes, AirtCraft issues GST-compliant tax invoices for all domestic Indian purchases. During checkout or registration, you can specify your corporate GSTIN to claim Input Tax Credit (ITC). We also offer international B2B invoicing compliant with destination custom policies.
All shipments are fully insured. In the rare event of transit damage, please record an unboxing video and notify us within 48 hours of delivery at founder.airtcraft@gmail.com with your order details. We will process a complete insurance claim, and coordinate a replacement or full refund.
Still have questions?
If you need further help or have custom spatial placement requests, reach out directly to Saswat Dash at our curation desk.